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Frequently Asked Questions
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We ship to all countries within the EU, as well as to a wide range of destinations outside the EU where the import of alcohol is permitted. Shipping costs are calculated based on the destination and order size and will be displayed at checkout before payment.
International regulations regarding the import of wine and alcohol vary from country to country, and certain destinations may therefore not be available directly through our checkout.
If your country is not listed as a shipping option, please contact us. We will be happy to review the possibilities for your destination and get back to you by email with the available shipping options.
Your order will normally be processed and dispatched within 1–2 business days after the order has been confirmed.
For deliveries within Europe, Standard Shipping typically takes 2–3 business days, while Express Shipping typically takes 1–2 business days.
For deliveries outside Europe, Standard Shipping typically takes 4–5 business days, while Express Shipping typically takes 1–3 business days.
Please note that delivery times are estimates and may vary depending on the destination, customs clearance, local carrier conditions and other circumstances outside our control. Tracking information will be provided once your order has been dispatched.
If you wish to make a return, please notify us and send or return the item to Peter Solberg A/S, Tobaksvejen 23A, 2860 Soeborg, Denmark without unnecessary delay, and no later than 14 days after your order has been delivered. The return will be accepted if the item is sent back within this 14-day period. Wine must be returned in its original packaging, remain unopened, and be in the same condition in which it was received. You are responsible for covering the return shipping costs. Refunds will only be processed once the item has been received and inspected at our warehouse
In cases where goods are damaged or incorrect items have been received, refunds and/or replacements may be offered. In such instances, please contact us within a reasonable amount of time. We may request that you provide evidence, such as photos, for review.
Please feel free to reach out to us through our contact page or by emailing support@petersolberg.com. We are happy to assist you with any inquiries you may have
